Frequently Asked Questions (FAQs)
How many treats can my dog eat ?
A single box has 10 sachets and each sachet contains 6 cookies. The amount of cookies you can give to your dog, depends on her or his weight:
Daily recommended quantity (max.):
For dogs under 5Kg: a maximum of 2 sachets/day
For dogs between 5-9 Kg: a maximum of 3 sachets/day
For dogs between 10-13 Kg: a maximum of 4 sachets/day and
For dogs with 14 and more Kg: a maximum of 5 sachets/day.
Can I combine different types of treats throughout the day ?
The answer is yes. You can for example give a Multivitamin treat in the morning, a Happy Tummy in the afternoon and a Superfoodies in the evening, or the Healthy Glow. There is no particular sequence advisable. You choose what you believe is best for your dog.
Are these products available anywhere in the world ?
Yes, we can ship anywhere in the world. Nevertheless and for customers that reside in Portugal, Spain, Italy and Greece please read this before you place your order.
How does the subscription work?
when you subscribe you will have free shipping for the entire duration of your subscription!
The subscription service is available in the following countries: Switzerland, Sweden, Finland, Norway, Denmark, Austria, France, Germany, Spain, United Kingdom and United States.
You can modify your subscription at anytime and in several different ways, so it adapts to your holiday schedules, specific needs and so on.
Here’s what you can do:
-You can cancel your subscription at any time and reactivate it later on, if you’d like to.
-You can edit the delivery schedule for different delivery frequencies.
-You can add a one-time purchase to your ongoing subscription.
-You can add, remove and swap products to your ongoing subscription.
-You can create a new subscription and merge two different existing subscriptions.
Basically, YOU are in control at all times, so you can adapt our services to your changing needs.
Are these treats recommend for puppies too?
Always keep in mind that puppies should only be introduced to treats after they're 3 months old.
In their first six months, puppies do a lot of growing. They build bones, tissues, muscles and internal organs, start growing a vast network of neural connections, make great leaps forward in their brain and cognitive function, and develop an immune system.
It is important to give them a healthy and balanced diet, and LOONAWELL's organic nutritious treats are a perfect complement.
Are these treats recommended for dogs on a Raw/BARF diet?
Treats for dogs that are on a raw/barf diet, should be free from any animal fats, preservatives, poor quality raw materials and so on. These same requirements are at the core of our LOONAWELL products.
LOONAWELL's treats are organic, made only with human-grade fresh ingredients, have no preservatives, or added colors, flavors nor any other unnecessary ingredients. They are baked fresh every week in Zurich and packaged in individual sachets for freshness.