If you are wondering why, we explain: 

During the Covid-19 pandemic, and given the exponential rise of e-commerce, national postal services of some EU countries (mainly Portugal, Spain, Italy and Greece) have installed a new fee for e-commerce orders that arrive from outside of Europe. This fee is arbitrary, independent of the size of the order, determined by the local postal office that will make the delivery, and charged to the customer in cash when the order is delivered. It is usually around EUR 5-6. 

Unfortunately there is nothing we can do on our end to make your experience smoother but for every customer that orders from any of these countries, we will always give you a 20% discount code for your next order.